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| Privacy Policy |
| Overview |
| In order to take payment for any items listed on the Ace Trophies website we must ask you to provide us with information about yourself and your credit or debit card. By consenting to, and agreeing to the terms, you also expressly consent and agree to us processing your data in the manner set out in this Privacy Policy. This Privicy Policy describes the information we collect and how we use that informatiuon. BY ACCEPTING THE PRIVACY POLICY AND UNDER AGREEMENT IN CHECKOUT, YOU EXPRESSLY CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AND DIRECT US TO DO SO IN THE MANNER DESCRIBED IN THIS POLICY. Your privacy is important to us. Please note that by accepting this Privacy Policy, you must consent your personally identifiable inforation being stored and processed on our computers in the UK. If you disagree with the terms of this Privacy Policy, please do not process any orders with Ace Trophies. |
| Notification of Changes |
| This policy may be revisted over time as new features are added to the Ace Trophies website or as we incorporate suggestions from our cusotmers. We may need to amend this Privacy Policy at any time by posting a revisited version on our website. The revised version will be effective from the time we post it. Some pages on the Ace Trophies website may have links to third party websites. These sites are governed by their own privacy statements, and Ace Trophies is not responsible for theur operations. Users submitting information to or through these third party website should reciew the privacy statement of these sites before providing them with any personal identiiable information. A Special Note About Children. Children are not eligable to use out service and we ask that minors ( under the age of 16 ) do not submit any personal informatuon to us or use our website. |
| Information We Collect |
| Required Information To process an order with Ace Trophies, you must provide your full name, address, phone number and email address. In order to make payments through Ace Trophies, you must provide credit or debit card information. This required information is necessary for us to process transactions, protect you against credit card fraud and to contact you should there be a problem with your order. Website Traffic Information When you arrive at the Ace Trophies website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the Ace Trophies website, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customer's preferences better and to manage the load on our servers, so as to improve our experience with Ace Trophies. Our Use of "Cookies" "Cookies" are small files of data that reside on your comptuer and allow us to recognise you as an Ace Trophies customer if you return to the Ace Trophies website using the same computer and browser. We send a "session cookie" to your computer if and when you add an item to the basket. These cookies allow us to revognise if you visit multiple pages in our website during the same session, so that you don't need to re-add all your items to the basket if you get directed away from our website. Once you close your browser these cookies will expire within the hour and will no longer have any effect. |
| Our Use and Disclosure of Information |
| Internal Uses We collect, store and process your personal information on servers located in the UK and operated by our hosting company, ReelPlay Solutions. Our primary purpose in collecting personal information is for postage information on any items you order through the Ace Trophies website. We store your name, address, phone number and email address on our servers. We do not store or save any of your credit or debit card information. You agree that we may use your personal information to: provide the services and customer support you request, Ace Trophies will send your information to PayPal for payment processing, your personally identifiable information, including your credit or debit card information will be sent to PayPal. |
| Our Contacts with Ace Trophies Customers |
| We communicate with our customers on a regular basis via email to provide updates on our products and services. We may contact you by phone if there is a problem with your order. We will not contact you by phone for marketing. |
| Imfornation Security |
| You information is stored on our hosting companies online servers. The connection to the servers is secured with SSL Encryption with protection between 40bit and 2048bits. Your information will be saved on a customer database, along with details about any previous orders you may have placed with Ace Trophies. You may request a copy of any information we hold about you, either by contacting us over the phone, email or post. |
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